| quality getting worse as the prices go down | by: raceviper13 |
quality:  | on: 05-05-2008 |
service:  | contact reviewer
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| I just got my last batch of photos from Winkflash.
They were a revelation a long time ago, but now they
are on par with my local RiteAid digital developing. I
am very disapponted and will have to find a new place
to get my prints developed. |
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| Consistently very good | by: hheffel7 |
| quality: | on: 02-17-2008 |
service:  | contact reviewer
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| Since June of 2004, I have placed 76 orders with
winkflash.com ($1058.40), and have never, NEVER, had a
problem with either uploading or with the quality of
the prints; that is, the prints have always appeared
identical or very nearly so to the images as displayed
on my PC. These prints are for our family photo
albums, and the balance between quality and price very
much favors winkflash.com – at least for us.
Two years ago or so Winkflash duplicated, in error, my
order, but promptly refunded the cost of that order
after I sent the duplicate prints back and requested a
refund of the duplicate charge.
I crop and adjust the exposure and color of all my
photos with Adobe Photoshop Elements before sending to
winkflash.com at a resolution of 300 dpi; I always use
their high resolution option even though the upload
takes a little longer. All of my orders range from 50
to 250 prints, with the norm being 100 to 150. The
camera I use is a Canon Powershot G3. The vast
majority of prints I order are 4x6, but the 5x7’s and
the 8x10’s I occasionally ordered have been very good.
We returned from a tour of Morocco in October of 2007
with over 1000 photos. Winkflash.com printed all of
those flawlessly. Again, I broke the order into parts
if that makes a difference.
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| Bad quality, no recourse | by: travel-a-lot |
| quality: | on: 02-03-2008 |
service:  | contact reviewer
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| I have used Winkflash twice, and both times were very
disappointing. My experience was not unlike some other
reviewers' on Epinions. Having received my first, free,
order with unsatisfactory quality, I had to forfeit
Winkflash's offer of money refund, because there was no
money to refund. Instead, I reordered the full order
and had to pay for it, including for shipping again.
Don't know why I decided to try them again, probably
because of their "half price off" 6 cents per print
offer. This time again, their filters were off or
something, but the bottom line is, all my light-blue
color became turquoise, and all my green color became
"painful-to-look-at" green. Winkflash's return policy
is such that you have to send them photos back, at your
own expense, and then, if they decide it was a
processing error, they JUST MIGHT reimburse your
shipping cost. Well, I was not lucky and the vivid
colors on my prints were not acknowledged by Winkflash
as an error. I got my money back for the prints, but
not for any shipping costs. Now, many dollars poorer, I
have to start from scratch.
And I will, but with a different vendor. I have tried
several vendors before: Shutterfly, Snapfish, and such,
and never was I so displeased as with Winkflash!
Do not waste your money, do not get lured by low
prices. Winkflash just means BAD QUALITY, and they are
in denial about this, which is even worse.
Hope this helps in your future decision.
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| I've had no problems | by: alank |
| quality: | on: 11-30-2007 |
| service: | contact reviewer
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| I guess I'm one of the lucky ones. I have done a few
orders with Winkflash and have been happy each time.
The quality of my 4x6 prints have been nice. I've done
Christmas cards with them that I have been happy with.
I placed an order this past Sunday and had the cards on
Wednesday. I've sent pictures for a friend who did not
know how to use the service, and all of her 100 or so
prints were of good quality and she was very happy. I
used the $.06 sale for a number of prints because even
with the higher shipping costs it was cheaper.
Can't beat the flat rate $.99 shipping.
I'll use them again. |
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| Frustrating experience | by: csmithfl |
| quality: n/a | on: 08-22-2007 |
service:  | contact reviewer
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| Four times a year I order 4 sets of 200-300 pictures,
so I order about 800-1200 prints at one time. Since
the birth of my son in October 2006, I haven't ordered
any prints. I had nearly 900 pictures that I needed to
get printed. I saw that winkflash was having a 6 cent
print sale, and I decided to give them a try. From
their website, I couldn't tell what the shipping would
be, so I gave them a call. I was told that a flat
shipping rate of $9.99 would apply to my order. Based
on this info, I installed their software and began
loading my pictures to their website. This process
took nearly 24 hours. After the pictures loaded, I
began to place my order. The total was showing $41.67
for shipping not the $9.99 flat rate I had been quoted.
I called again and was told that the shipping rates
had been changed as of that morning and that they
couldn't make any adjustment to the pricing. I was
very frustrated that I wasted a day uploading pictures
to their site and they wouldn't honor the shipping rate
they quoted me when I called the day before. I got off
the phone with winkflash and began working on ordering
my prints from the company I normally deal with
pephoto. They were having a 6 cent sale as well.
There was a 99 cent processing fee and $17.99 for
shipping. Based on their customer service, I will
NEVER try winkflash again. |
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| Customer Service Do not Care for Customers Concerns, Problems | by: mail4mahbub |
| quality: | on: 08-14-2007 |
| service: | contact reviewer
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| I am 100% agree with- usaf6872. I had the same bitter
exprience. |
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| horrible print job | by: snapshotz |
| quality: | on: 08-12-2007 |
| service: | contact reviewer
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| I ordered approximatley 200 prints, roughly 60 of them
were so dark some were hard to tell which picture it
was. There was one print that had two exposured on the
same piece of paper.
These same 60 prints ordered else where came out
perfect.
This is the second time that part of an order from them
came back poorly printed.
Their quality control is horrible.
On a side note, they did do an excellent job on print
on canvas. |
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| Price Great/Quality OK/Service Stinks | by: usaf6872 |
| quality: | on: 08-05-2007 |
| service: | contact reviewer
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| I've placed 16 orders with Winkflash because the prices
are the best around. Quality varies significantly.
I've had 10x15's that were great and 4x6's that were
off-color and not sharp. However I'm abandoning them
and it's due to the lack of truth in advertising and
unacceptable processing time. They advertise that
orders are usually processed within 24-48 hours. Ha!
I don't know that any of mine were completed within
that time. You check their website order status
feature and, day after day, it says that your order is
"printing." It may say "shipped" but five days later,
your order still hasn't arrived. I've sent e-mails to
customer service that have been ignored. They've lost
orders for photo calendars placed in November for
Christmas. They finally responded to a second inquiry
for two slowly processed orders in a row at the end of
July and the beginning of August with a canned
statement that says they are unexpectedly busy because
of a big response to a special. It's disappointing to
order gift photos for others and have Winkflash
repeatedly fail to deliver anywhere close to their
advertised promised timeframe. Seems like false
advertising to me and no longer worth the hassle. |
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| Over exposes prints (reposting with line breaks) | by: jitendramohan |
| quality: | on: 08-03-2007 |
| service: | contact reviewer
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| I printed identical set of 20 photos at five online
photo printing sites and rated each photo 1 (Best) - 5
(Worst). Then I added all the scores for an overall
score. Also noted if a site got any 5s (unacceptable
quality).
NOTE: I ENABLED automatic image
correction/optimization. So, I am comparing not only
the print quality, but also the ability to enhance poor
photos and not mess up the good ones! Undoubtedly, the
results may be different if color/exposure correction
is not desired.
1. Adorama: Clearly the winner. Best picture quality.
No 5s. I think one 4. They use heavier paper. Option to
print lots of stuff on the back, including, date image
taken. The web site is so good, I would prefer to do
mass adjustments (specially cropping) online. They
automatically flag the photos that are not the right
aspect ratio. Then they give you the option to adjust
them individually or all at once. I chose individual
editing and it was surprisingly quick. If uploading is
a pain, they will take a CD or a DVD. I finally printed
2500 photos with Adorama, taking advantage of their 10c
sale. Otherwise it would have been 16c and I would
likely have gone with dimeprints.com.
2. Dime Prints: Came in second after Adorama. This was
a surprise as their rates are half of Adorama. Had I
not got the sale at Adorama, this is where I would have
printed my 2500 photos! Good color, sometimes better
than Adorama. There were only a couple of 4s/5s.
Website is so-so.
3. York Photo: Quality and service were good. However
no information on the back. That was a deal breaker.
4: Costco: Most expensive. All photos had a blue tint
and therefore many ended up with 4s and 5s.
5: Winkflash: Many 5s. Worst overall score. Many photos
brightened too much. Image name printed on the back was
very faint. |
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| Over exposes prints | by: jitendramohan |
| quality: | on: 08-03-2007 |
| service: | contact reviewer
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| I printed identical set of 20 photos at five online
photo printing sites and rated each photo 1 (Best) - 5
(Worst). Then I added all the scores for an overall
score. Also noted if a site got any 5s (unacceptable
quality).
NOTE: I ENABLED automatic image
correction/optimization. So, I am comparing not only
the print quality, but also the ability to enhance poor
photos and not mess up the good ones! Undoubtedly, the
results may be different if color/exposure correction
is not desired.
1. Adorama: Clearly the winner. Best picture quality.
No 5s. I think one 4. They use heavier paper. Option to
print lots of stuff on the back, including, date image
taken. The web site is so good, I would prefer to do
mass adjustments (specially cropping) online. They
automatically flag the photos that are not the right
aspect ratio. Then they give you the option to adjust
them individually or all at once. I chose individual
editing and it was surprisingly quick. If uploading is
a pain, they will take a CD or a DVD. I finally printed
2500 photos with Adorama, taking advantage of their 10c
sale. Otherwise it would have been 16c and I would
likely have gone with dimeprints.com.
2. Dime Prints: Came in second after Adorama. This was
a surprise as their rates are half of Adorama. Had I
not got the sale at Adorama, this is where I would have
printed my 2500 photos! Good color, sometimes better
than Adorama. There were only a couple of 4s/5s.
Website is so-so. T
3. York Photo: Quality and service were good. However
no information on the back. That was a deal breaker.
4: Costco: Most expensive. All photos had a blue tint
and therefore many ended up with 4s and 5s.
5: Winkflash: Many 5s. Worst overall score. Many photos
brightened too much. Image name printed on the back was
very faint.
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| The Best I have Seen | by: grayscrk |
| quality: | on: 08-02-2007 |
| service: | contact reviewer
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| I have recently placed 2 orders containing 200
pictures. I received them within 4-5 days of placing
my order. The quality of both the paper and the color
print are remarkable. Absolutely the BEST I have ever
seen. Colors are vibrant and true. I just placed my
3rd order of over 500 pictures and with the current
promotion of 6 cents for each 4x6 print also made them
EXTREMELY AFFORDABLE. As long as quality and price
remain at this level, I seriously doubt I will use any
other photo developer again, unless I need something
within 1 hour. I highly recommend this company. |
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| Service Sucks | by: mail4mahbub |
| quality: | on: 07-31-2007 |
| service: | contact reviewer
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| Pain in butt. I have 650 pics to print urgently, all of
them edited and formatted in Adobe Photoshop. Spent all
day to order online, each attempt took
l…………o…………n………..g time, and asked me to log out for
five minutes and try again. I did so many times without
any result. I wanted to send those pics in a cd, but in
their web site there is no address for the send outs,
you have to have use there own CD, which usually takes
5 days to come. Sucks! I emailed them for send out
address. No response yet. Only reason I am still using
there service- there print quality is superior to any
photo lab. There price for 5X7 is unbeatable. Otherwise
I would not bother to use this lab. |
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| Simpy he best photo priniers | by: rev_88 |
| quality: | on: 07-12-2007 |
| service: | contact reviewer
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| You wont be disappointed - I agree with the former
reviewer! |
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| The BEST.......EVER | by: Jalal |
| quality: | on: 06-17-2007 |
| service: | contact reviewer
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| For the price you cannot find any website that is
better. Shipping .99 No matter how big the order.
They give you virtually free products. I ordered a
100-page 8x10 photo book. The cost was $50. The
quality was super. Can you get better quality sure you
can by may be 5% but the cheapest I found was $150 for
the same product. (Snapfish $120, shutterfly $130,
Kodak $140 for 80 pages)
I never had problem with them so I am not sure about
their customer service. I have had more the 15 orders
and over 2000 photo. Not a single complain.
16x20Stretched Canvas at winkflash $36. Snapfish $80.
Shutterfly $90.
By far, THEY ARE THE CHEAPEST on everything. Quality,
not the best but among the best. Though they are
comparable to the best, do not compare a $36 product
with a $90 one.
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| Good for serious photographers | by: mail4mahbub |
| quality: | on: 03-31-2007 |
| service: | contact reviewer
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| Just printed 5X7 size 120 copies of different digital
pictures. All came excellent. I edited my pictures in
Adobe Photoshop CS2 , I corrected brightness, contrast,
sharpened and crop them in 5X7 size with 300 pixels per
inch and saved them as uncompressed tiff file. Prints
were exact copies of what I saw in my monitor. Upon
uploading my digital files I opt out ‘Image
Enhancement’ options and added borders, as my files
were exactly 5X7 size. I also opt out ‘Inset’
(centering) options. My order was processed same day
and shipped out in Priority mail, I was surprised
receiving my photos in only 2 days. Only drawback I
experienced was uploading digital files, it took hours
though I used ‘Winkflash Transporter’. Little pricy
but overall quality is nice. Thanks Winkflash. |
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| don't bother | by: chasmyn |
| quality: | on: 09-07-2006 |
| service: | contact reviewer
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| Sure, the prices are great and that quality guarantee
looks good. But it's not worth it. The photos looked
terrible, and when I tried to email, the first answer
took four days and they tried to tell me it was my
fault that my monitor wasn't calibrated correctly. Only
I have been using other services like snapfish with no
issues a nd great photos. My monitor snd my camera are
just fine. On the phone they were rude and hurried me
through, not answering my questions.) Just don't
bother. |
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| Great prices but color off | by: kathym |
| quality: | on: 09-02-2006 |
| service: | contact reviewer
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| While I love winkflash's price and shipping (only
.99), I found their color to be too dark with my
pictures. I ended up emailing them about this as I had
one of their pictures and the same picture printed at
another place that looked fine. They said they do not
auto correct for color. They did refund my purchase
when I shipped the order back.
Just be warned. |
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| quality just ok all the rest great | by: jackie_bob |
| quality: | on: 12-22-2005 |
| service: | contact reviewer
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| The site is good simple to use it was fast to upload
photos and finish the checkout steps. Not the cheapest
service but the prices are very good. I got the prints
fast and they were packaged in a good way.
My real disappointment was with the quality of prints I
mean they are ok but not the best - for casual phtoos I
would use them again for important ones I would use
someone else. |
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