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Two Dozen Premium Lavender Roses

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Reviews I ordered 2 doz lavendar roses for my daughter's birthday. I opted for express shipping (2-3 days) in order to insure that they may arrive by her birthday Sep 20th. Well, she received the flowers on Sept 22nd (5 days after placing the order) and get this!!!! they came in a long box with absolutely no water!!!!! Now, my daughter lives in So Calif where the temperatures exceed 100 degrees in the Palm Springs area so how in the world would anyone with a mind think that these would arrive without any damage after having been in a hot FedEx delivery truck --- you would think a grower or supplier would have a better idea of shipping fresh flowers. And one other thing ---- the picture displays a clear glass vase with the bouquet --- very misleading as there were only flowers in the box. Out of the 24 roses 7 did not make it. I definitely would NOT do this again. My wife's two dozen lavender roses arrived yesterday with four roses wilted and lifeless. She is sorely disappointed, and recommends that Winning Gifts place the rose stems in individual water packets or other moisture-filled packaging as other florists do. I emailed Winning Gifts and received a prompt reply, refunding $18 for the four roses. The customer rep stated that water packets do more harm than good, but the yellow rose bouquet I ordered for my daughter from another Amazon.com florist arrived with them and all are beautiful. Neither my wife nor I were satisfied with Winning Gifts' remedy. The customer rep then responded that they were open to suggestions, would be willing to ship a dozen red or pink roses. Doesn't make sense if they aren't packaged well, and will show up with one or more in poor condition. Maybe I'm being too hard a customer, but a gift of flowers only has one chance at making a great or disappointed impression. You might have better luck. ~Scott - Kandahar Afghanistan