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Sony Cyber-shot DSC-W290 12.1 MP Digital Camera with 5x Optical Zoom and Super Steady Shot Image Stabilization (Black)

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Product Description The Sony Cyber-shot DSC-W290 camera combines style with power and intelligence. The W290 comes in 4 sophisticated colors and has a stylish look. With the W290 taking great pictures is now easier than ever. The iAuto mode goes beyond the traditional auto mode, thinking and working for you; recognizing scenes, lighting conditions, faces, and automatically adjusts camera settings resulting in clearer images, and faces with more natural skin tones and less blur. The W290 also features HD Movie mode, recording in 720p for capturing your precious moments on video. Compose, review, and share your memories on the large 3.0” (230k pixels) LCD. Reviews Beware, if you like this camera buy it only if you believe you will never have to get anything fixed. Sony's customer service/relations is surprisingly terrible. I sent a product in for a superficial fix (at sony's request as part of a recall), I got it back with the lens not working. Understandable, it happens. But sony refused to fix it unless I paid for it or produced my proof of purchase to show it was still under warranty. After 3 hours speaking to various people over the course of two weeks (so it was not just one random person, but seems to be policy), Sony insisted that they would not fix the camera, they basically said 'the camera has a problem and we don't fix anything for free without a proof of purchase, regardless of circumstances'. Blew me away, they would not consider that they could have been at fault, that I would not have sent camera in unless they had asked me to in the first place. Customer relations and marketing have to get together and talk, marketing is spending millions to get me to buy all sorts of high margin products (playstation, flat screens, audio equipment, video cameras, etc) and customer service blows it all away over a fifty dollar fix. Bought this camera a few months ago to replace a 4 year old Canon Elph. I'm generally happy with it considering the price, and C-Net gave it very good reviews. Had I known about it I would have bought the DSC-H20/B 10.1 instead, because this camera really isn't that much smaller. +Price to feature ratio is the best out there +Smile Detection works better than any other camera I've seen. This has been a great feature for capturing my camera shy toddler. +Picture quality is pretty high. +Video quality is pretty high, and I don't mind not being able to zoom. -Auto focus is an absolute must. I could just snap with my old elph and the quality would still be pretty good. With this camera you have to use the focus. -Picture button is really annoying. It's pretty hard to focus without accidentally snapping a pic. The button itself is too small. I thought I could live with it, but it's pretty annoying. -Zoom button is a bit of a pain as well. It's on the back of the camera as opposed to near the snap button like on other cameras. -Can't zoom on video. I knew this when I bought, but I don't use the video feature very much. -Pretty bulky camera. Atleast 30% bigger than my old elph. Generally the picture quality is good, but the ease of use is poor. I think sony just wanted to be the first to get HD video in a point & shoot camera of this class, and released it quickly without working out the kinks. Unfortunately this happened at the time when I desperately needed a new camera. I'm happy with the picture and video quality, but now that this camera has a lot of competition, I would not buy it again. I bought this more expensive camera hoping its quality would be better then the canon I tried about a week or two before but it ends up actually being worse. Pixelation occurs on almost all pictures on the LCD and when you upload it to your computer. My much older casio (6mp from around 2004) still took better pictures then this camera. It also doesn't take what I thought was a standard memory card size This is my first camera and really have much expectation about making a good investment. And what can I say, I am very happy that I had chosen this camera, its image quality is very good and if you use the 12-megapixel photos will have an excellent presentation on the details, the video is very good can see very clearly and sharpness. I can only say THANK YOU SONY!! Great camera! I've had it for a couple months - easy, fast, light, portable - NO issues!!!